Crisis Training

What is a Crisis Training?

A crisis training is a simulation training for preparing communication in crisis situations. It enables leaders and spokespeople to communicate quickly, composedly, and credibly under pressure.

Crisis Training in Detail

Crises are exceptional situations – high tension, time pressure, a critical public. A crisis training prepares specifically for staying capable of acting and speaking in such moments. Contents are the principles of crisis communication, formulating clear messages under pressure, handling critical and hostile questions, communication with those affected, and appearance and body language in stressful situations. At the core of the training are realistic exercises: simulated crisis scenarios, critical interviews, and press conferences, often in front of a running camera and with feedback. This way the emergency can be rehearsed before it occurs. Crisis training is aimed at everyone who communicates in a crisis – from management through press spokespeople to the crisis team. The result is more security, rehearsed reaction patterns, and the ability to appear calm, clear, and credible even under pressure. It complements organizational preparation such as the crisis manual and crisis simulation with personal communication competence.

In practice, a crisis training prepares you to stay capable of acting and speaking in exceptional situations – with high tension, time pressure, and a critical public. Contents are the principles of crisis communication, formulating clear messages under pressure, handling critical and hostile questions, communication with those affected, and appearance and body language in stressful situations. At the core are realistic exercises: simulated crisis scenarios, critical interviews, and press conferences, often in front of a running camera and with feedback. This way the emergency can be rehearsed before it occurs. It complements organizational preparation such as the crisis manual and crisis simulation with personal communication competence. The result is more security, rehearsed reaction patterns, and the ability to appear calm and credible even under pressure.

What is a Crisis Training used for?

A crisis training prepares for communication under pressure: the principles of crisis communication, formulating clear messages, handling critical questions, and appearing composed. At its core are realistic simulations with critical interviews and feedback.

Crisis Training – Examples in Practice

A crisis team practices a simulated press conference in a crisis training. A managing director trains the handling of hostile questions. A spokesperson rehearses the statement on an emergency in front of a camera.

Crisis Training: Key Features at a Glance

• Aim: communicate composedly under pressure
• Contents: crisis communication, critical questions, appearance
• Method: realistic simulations with feedback
• Target group: leadership, spokespeople, crisis team
• Complement: to crisis manual and crisis simulation

Related Terms

• Crisis Simulation
• Crisis Communication
• Crisis Manual
• Media Training
• Communication with Those Affected

Would you like to prepare for communication in crises? We support you with our Crisis Training.

Crisis Training: Frequently Asked Questions

What is a crisis training?

A simulation training for preparing communication in crisis situations – to communicate quickly, composedly, and credibly under pressure.

What do you learn in a crisis training?

The principles of crisis communication, formulating clear messages under pressure, handling critical questions, and a composed appearance.

How does a crisis training work?

Hands-on: with simulated crisis scenarios, critical interviews, and press conferences, often in front of a running camera and with individual feedback.

How does crisis training differ from a crisis simulation?

The crisis training strengthens personal communication competence. The crisis simulation mainly tests an organization's procedures, roles, and processes – the two complement each other.